Started to race again after a brief twenty year layoff. I thought it would be helpful to have video to enhance my 'relearning' experience. After reviewing opinions on Apex it seemed the way to go was Replay.
Did a test day at PPIR last Friday and then a Double Driver's School. The camera was attached and monitored by the race shop I use, Front Range Motorsports of Denver. Excellent bunch by the way. We ran 110 laps of testing on Friday (the upcoming Major will run the course backwards FYI) and when we went to turn the camera on Saturday it wouldn't boot. Nothing we tried would work. Apparently the battery or worse, it checked out.
Upon contacting Replay the very next day, Monday I was impressed with their online form for customer service. Explained the issue and then...nothing for two days. Finally, they asked me to reset the camera. Even though it was dead. So, as per their simple instructions it was attempted. No luck. Reported back to Replay that day, Wednesday, but have never heard back.
As someone who has started direct selling companies and now own an internet selling firm I can you tell this is the kiss of death for a direct seller. Why would you ignore a customer? Other issues are at play like lack of funding or worse, management by knuckleheads.
If anyone has any suggestions it would be greatly appreciated. No amount of trying to communicate with Replay is worth a bucket of wet spit. Buy another? Get a Go Pro? No ideas at this point.
I'm left with the feeling that Replay is two guys running a startup out of their Mom's basement with a Windows '98 box.
Bob
'93 VD FF