Does anyone know the whereabouts of Christopher Shoemaker the Royale dealer? I gave him money to do the provenance on my car and he isn't returning emails.
Does anyone know the whereabouts of Christopher Shoemaker the Royale dealer? I gave him money to do the provenance on my car and he isn't returning emails.
Hi,
Send me PM and I will try and point you in a direction that may provide some assistance. Sometimes Chris can be a little difficult to reach. I have had pretty good success doing my own research. Will help if I can. Several other members of the forum also have valuable information that may be of some help.
Best regards,
Lowell
Its normal for him as he travels a lot - give him a little time. We had similar communication issues with him on an S2
Phil
Lowell, Phil
Thanks for the support, yes my work life is definitely interfering with Royale and the proper support you all require. The good news is that I am addressing these issues by partnering up with a British Marque specialist - Cloverleaf Auto located in Malvern, PA. Please reference the www site or Facebook page. This new model will have online inventory and 8x5 phone support for all Royale issues, parts, and service needs. We have 2 top ASE certified mechanics with many wins in Rally, Racing, Autocross, concourse type events; not only as a service entity, but also as drivers.
Here is my response to Terry, who was looking for me, in addition, you can find me here on Apexspeed as well as facebook or on the www. The new Royale location and #s are functional as well as email.
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Terry,
While I understand that communication has been an issue, I was upfront that all the proper due diligence is required before Royale will release a new Serial# plate. This means contacting SCCA historians, referencing Alan Cornock records, among many other items. I must maintain the integrity of the marque and this is a difficult aspect for any marque esp one that has limited records.
The easiest solution, due to all the angst you have obviously experienced is to refund monies owed. I, personally, am not a professional service shop but rather a fan of the marque. I have just recently changed my support model to have an entity in place for assisting Royale customers going forward (as of Jan 2015), however, the transfer is not totally in place to date and could probably run into 2016. As such, currently I am the only one that can process these types of requests and my schedule is hectic over the next 30-60 days as I am in the process of transitioning a key company initiative into an operating model.
Please confirm the address below, so I can refund monies owed. Feel free to submit again at a later date once I have the new support model in place. Thank you for the understanding and continued support of the Royale Marque, I am sure you will see many changes over the next year that will prove my sincerity in providing good service to Royale owners.
--- Christopher Shoemaker
Royale Racing, LLC
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