ProParts USA for Koni Shock Rebuilds?
Does anyone have experience with having ProParts USA rebuild your Koni Shocks?
I sent them 4 Koni 8211 shocks for rebuilding last July and still have not gotten them back. They are virtually impossible to get in touch with – no one ever answers the phone and after several weeks of leaving messages they may return a call. No luck trying to get an email response from them either.
Is this an isolated case, or do others have a similar experience?
Good Luck with the Return
I too got the "will be done next week" for months. Good choice to get them back. I asked them to return my shocks and after several more weeks of them delaying, they miraculously finished rebuilding them. I don't have much faith in the quality of the rebuild... Took another week or two of wrangling to get them to send an invoice (they had already charged my CC). I will not be using them again.